Jet Service Desk 1.61

軟體性質: 免費試用 ‎檔案大小: 3.92 MB
‎使用者評分: 3.5/5 - ‎2 ‎評分

Jet 服務台是一個高速説明台/服務台系統,包括以下工作流:請求管理、事件管理、問題管理、更改管理、服務資產和配置管理、服務級別管理、知識管理。Jet 服務台主模組對應於傳統的 Windows 應用程式,它需要 4-9 MB 的記憶體,並且不需要安裝其他平臺和庫。 其他模組與功能: -事件通知系統 -基於快速報告 4 的報告系統 -管理員模組 -噴氣服務台郵件門 -事件通知系統 主模組包括整合的通知系統,該系統通知使用者以下事件: - 新請求註冊無責任 -當前使用者的新請求註冊 -將註解和檔添加到用戶端對當前使用者的請求中 - 請求的開始/反應時間的方法 -請求到期日期到期 通過顯示托盤功能表中的消息執行通知。通過滑鼠左鍵按一下消息,系統將打開當前請求。 報告系統 報告系統基於快速報告 4 報表生成器。Jet 服務台應用程式將報表執行參數傳輸到快速報告。快速報表使用應用程式參數執行包含到報表的 SQL 查詢,並準備報表。因此,系統用戶可以輕鬆地執行、創建和修改報表窗體。

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