Chat4Support 是一個即時聊天和網站訪問者追蹤軟等待解決方案，允許您與網站訪問者進行即時聊天、監控網站流量並分析訪問者的網路活動，包括他們的搜尋引擎和關鍵字使用方式。該軟體具有支援票證系統，可讓網站訪問者在運營商脫機時留言。該軟體有幾個版本，包括免費，精簡版，標準版和專業版。 以下是一些關鍵功能： - 即時聊天 與訪客即時聊天，並在來訪者需要説明時提供即時説明。 -多操作員聊天 訪問者可以同時與多個操作員聊天。如有必要，操作員可以將聊天轉移到另一個聊天。 - 訪客流量監控 監控每日和每月網站流量，包括頁面流覽量和唯一點擊次數（唯一訪問者 IP）。收集訪問者資訊，如地理區域、瀏覽器類型和作業系統。 - 推薦和關鍵字使用分析 分析訪問者的來向及其搜索關鍵字使用方式。 - 知識庫管理 您可以儲存經常用於存取者的問題和解決方案，將它們排序到特定的資料夾中，並立即將其發送給訪問者。 -訪客識別和足跡 將訪問者的聊天歷史記錄、聯繫資訊和佔用空間存儲在操作員的伺服器中，這有助於在訪問者再次登錄後識別其身份，操作員可以檢查訪問者的流覽歷史記錄。 -聊天統計報告 查看與訪問者的所有聊天，包括成功和缺失的聊天。您可以根據不同的統計資訊分析所有聊天，例如聊天時間、回應時間、操作員登錄日期或聊天歷史記錄等。 - 主動聊天 邀請訪問者主動聊天。 支援票證系統 當操作員下線時，訪問者可以在系統中留言，並選擇一個部門來回復他們。
版本歷史記錄
- 版本 2.9.3.9 發佈於 2014-02-10
改進網站的即時聊天功能;識別網站訪問者的行動裝置;提高訪客統計數據;等。
軟體細節
- 軟體分類： 業務 > 説明台和遠程電腦
- 發佈者： CodingBest Software
- 軟體性質： 免費
- 價格： N/A
- 版本： 2.9.3.9
- 作業系統： windows
終端使用者許可協定
You should carefully read the following terms and conditions before using this software. Your use, distribution, or installation of this copy of Chat4Support indicates your acceptance of this License. If you do not agree to any of the terms of this License, then do not install, distribute or use this copy of Chat4Support. This copy of Chat4Support may installed on a single workstation used nonsimultaneously by multiple people. THIS SOFTWARE, AND ALL ACCOMPANYING FILES, DATA AND MATERIALS, ARE DISTRIBUTED "AS IS" AND WITH NO WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. THE USER MUST ASSUME THE ENTIRE RISK OF USING THE PROGRAM. THIS DISCLAIMER OF WARRANTY CONSTITUTES AN ESSENTIAL PART OF THE AGREEMENT. IN ADDITION, IN NO EVENT SHALL CODINGBEST SOFTWARE, OR ITS DISTRIBUTOR, PRINCIPALS, SHAREHOLDERS, OFFICERS, EMPLOYEES, AFFILIATES, CONTRACTORS, SUBSIDIARIES, OR PARENT ORGANIZATIONS, BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES WHATSOEVER RELATING TO THE USE OF Chat4Support. IN ADDITION, IN NO EVENT DOES CODINGBEST AUTHORIZE YOU TO USE CHATONWEBSIT IN APPLICATIONS OR SYSTEMS WHERE Chat4Support'S FAILURE TO PERFORM CAN REASONABLY BE EXPECTED TO RESULT IN A SIGNIFICANT PHYSICAL INJURY, OR IN LOSS OF LIFE. ANY SUCH USE BY YOU IS ENTIRELY AT YOUR OWN RISK, AND YOU AGREE TO HOLD CODINGBEST HARMLESS FROM ANY CLAIMS OR LOSSES RELATING TO SUCH UNAUTHORIZED USE. YOU MAY NOT RENT, LEASE, MODIFY, TRANSLATE, REVERSE ENGINEER, DECOMPILE, DISASSEMBLE Chat4Support. This Agreement is the complete statement of the Agreement between the parties on the subject matter, and merges and supersedes all other or prior understandings, purchase orders, agreements and arrangements. This Agreement shall be governed by the laws of China. Exclusive jurisdiction and venue for all matters relating to this Agreement shall be in courts and fora located in China, and you consent to such jurisdiction and venue. All rights of any kind in Chat4Support which are not expressly granted in this License are entirely and exclusively reserved to and by CODINGBEST SOFTWARE.