基於 Web 的幫助台軟體，提供用於有效追蹤和管理用戶端請求和內部事件的工具。借助 IBN 幫助台，您可以輕鬆地組織一個強大而可靠的系統來追蹤外部和內部請求。IBN 幫助台解決方案被我們的客戶成功用作 24/7 服務以及支援組織和呼叫中心提供的強大工具。 借助即時業務網路，您可以獲得一個獨特的程式，在單個集成環境中實現高效的協作和事件管理。 IT 部門、產品部門、服務部門或任何經常面臨客戶請求的工作人員超過幾個的組織都將受益於 IBN 幫助台，因為它可以從單個統一的軟體應用程式管理所有工作。IBN 幫助台解決方案被我們的客戶成功用作 24/7 服務以及支援組織和呼叫中心提供的強大工具。 關鍵 IBN 幫助台功能 內部和外部事件和請求處理 垃圾郵件過濾器 自動電子郵件路由 自動將事件分配給負責的使用者 與 Dos 相關的事件 通過MS Outlook和Mozilla雷鳥管理事件 事件時間跟蹤 自動警報和通知 報告和統計
版本歷史記錄
- 版本 4.7.55 發佈於 2009-08-18
軟體細節
- 軟體分類： 業務 > 説明台和遠程電腦
- 發佈者： Mediachase Russia
- 軟體性質： 免費試用
- 價格： $49.00
- 版本： 4.7.55
- 作業系統： windows
終端使用者許可協定
To use this version of the Instant Business Network Server software, please first review and agree to this License Agreement: Instant Business Network Server LICENSE AGREEMENT This Instant Business Network Server License Agreement ("License") is your proof of license for the Instant Business Network Server software ("the Software"). 1. Grant and Term of License. Mediachase, LLC ("Mediachase") grants you a personal, non-exclusive, non-transferable and royalty-free right to install and use the Software. The Software may be installed on computers or network servers under your control. 2. Restrictions. The Software is the property of Mediachase and/or its licensors and is protected by U.S. and international copyright and intellectual property laws and treaty provisions. All rights to patents, copyrights, trademarks and trade secrets in the Software or any modifications to it shall be and remain in Mediachase and/or its licensors. 3. Changed Terms. Mediachase shall have the right to change or add to the terms of this License at any time and to change, discontinue or impose conditions on any aspect of the Software. Such changes shall be effective upon notification by any means reasonable to give you actual or constructive notice or upon posting of such terms on the Software. 4. No Warranties or Liabilities. You expressly acknowledge and agree that this Software is software, which may contain software bugs, which could cause unanticipated consequences through its use. 5. Export Restrictions. You acknowledge that the Software and Documentation acquired hereunder are subject to the export control laws and regulations of the U.S.A. 6. General. This License constitutes the entire agreement between you and Mediachase with respect to this Software and supersedes any other communication (including advertising). 7. Government Restricted Rights. The use of this product by any Government agency, department, or other entity of the Government is further restricted in accordance with the terms of this License, and any modification thereto. The Manufacturer is Mediachase, LTD. 8150 Beverly Boulevard, Suite 100- Los Angeles, CA 90048. END OF Instant Business Network Server LICENSE AGREEMENT