Freeware HelpDesk CentreDesk Group 6.101

軟體性質: 免費 ‎檔案大小: 40.96 KB
‎使用者評分: 5.0/5 - ‎1 ‎評分

中心台是一個免費軟體多用戶服務台解決方案。四個中心台幫助台組之一,價格實惠且易於使用 核心要素包括: 快速、輕鬆的呼叫日誌記錄,輕鬆的呼叫跟蹤,具有所有操作的完整歷史記錄。 輕鬆將日誌分配給技術人員 時間追蹤(計算假日和工作日)並標記以指示當前狀態和持續時間 等待報價回復、或在車間中或等待零件的日誌將自動設置為"保持保留"" 安全性確保只能由他們查看分配給單個技術人員的日誌。 提供靈活的工作流程。 客戶會隨時瞭解報告故障的進度,並發送電子郵件以確認: 已記錄問題,以及詳細資訊 報價(已批准或拒絕) 開票(包括取消費用選項)和批量電子郵件工具。 發票摘要 日誌完成 您的 SLA 合同人工費用是自動報價和發票的,因此您不需要記住每個客戶和類別的不同費率。 功能齊全的零件庫存 為了與客戶保持良好的關係,CentreDesk 解決方案提供了提供支援和關注細節所需的工具,以防止日誌在裂縫之間脫落。

版本歷史記錄

  • 版本 6.101 發佈於 2012-01-01
    更新 - 下載時包含.mdb完全解鎖的存取檔
  • 版本 5.303 發佈於 2008-09-03
    更新 - 已啟用 Vistaq 和 Office 2007

軟體細節

終端使用者許可協定

LICENSE AGREEMENT Copyright © 2011 Merging Technologies All Rights Reserved. CentreDesk Group for Microsoft ® Access Licence Agreement This is a legal agreement between the end user (the User) and Merging Technologies (the "OWNER"). BY installing the application the User IS AGREEING TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF the User DOES NOT AGREE WITH THE TERMS OF THIS AGREEMENT, PROMPTLY DELETE THE APPLICATION AND ANY ACCOMPANYING DOCUMENTATION. A. GRANT OF LICENCE 1. This Software Licence Agreement permits the User to use as many copies of the software as required. 2. All SOFTWARE is licensed, not sold, to the User for use under the terms of this agreement and the OWNER reserves all rights not expressly granted to the User. The OWNER retains all title and ownership of the SOFTWARE and documentation. 3. The User is required to protect the confidentiality of the SOFTWARE. B. COPYRIGHT 1. The SOFTWARE is owned by the OWNER and is protected by copyright laws, and all other applicable laws and international treaty provisions. 2. The User must treat the SOFTWARE like other copyrighted material except that the User may make as many copies of the SOFTWARE as required. 3. The User may not rent or lease the SOFTWARE. The User may not reverse engineer, decompile, or disassemble the SOFTWARE. C. LIMITED WARRANTY 1. The SOFTWARE and related documentation are provided "AS IS" and without warranty of any kind either expressed or implied, including, and not limited to, implied warranties of merchantability and fitness for a particular purpose. The Owner does not warrant that the SOFTWARE will meet with the User requirements, or that its operation will be uninterrupted or error free, or that any defects will be corrected. This Limited Warranty gives the User specific rights. D. TERMINATION 1. This licence will terminate if the User fails to comply with any term or condition of this agreement. The User must, upon termination, delete the SOFTWARE together with all copies, modifications, and merged portions in any form. Microsoft is a registered trademark of Microsoft Corporation. CentreDesk is a trademark of Merging Technologies. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective companies.