TERAVoice Server 2004

軟體性質: 免費 ‎檔案大小: 86.70 MB
‎使用者評分: 4.0/5 - ‎2 ‎評分

好處 TERAVoice 可以通過優化電話通信來提高工作效率。切勿錯過任何電話,並立即通過手機、尋呼機或電子郵件收到通知。通過優化語音功能表和管理等待佇列的熱線,並創建自定義 IVR 解決方案,降低呼叫代理的成本,提高客戶滿意度。 借助基於 MMC 的管理主控台,TERAVoice 可以輕鬆管理和監控,即使是從遠端電腦。對於較小的配置,無需專用伺服器,只需將適當的類比或 ISDN 電話板插入檔案伺服器,即可以極低的成本啟動電話解決方案,同時通過以後能夠切換到專用系統進行更高負載來保持可擴充性。 硬體 通過整合的TAPRI和CAPI介面,TERAVoice能夠支援從簡單的語音數據機到多PRI ISDN板或基於TAPRI的專業電話板(即使在混合配置中)的多種電話硬體。 靈活性 TERAVoice 結合了簡單語音信箱解決方案的易用性和可程式設計系統的靈活性。只需單擊幾下滑鼠即可創建語音信箱、語音功能表和其他幾個呼叫處理程式。同時,TERAVoice 為創建自訂互動式語音回應 (IVR) 應用程式提供了一個易於理解的程式設計介面。通過整合的文稿功能,構建自訂解決方案與創建 ASP(活動伺服器頁面)網頁一樣簡單。 通知 TERAVoice 相容所有基於 SMTP 的郵件系統和郵件伺服器,用於發送語音郵件和呼叫通知。此外,使用者可以通過簡訊或尋呼機消息以及其PBX電話的MWI(消息等待指示器)獲得通知。通知和郵箱配置的視窗用戶端工具也可用。

版本歷史記錄

  • 版本 2004 發佈於 2004-12-27

軟體細節

終端使用者許可協定

LICENSE AGREEMENT FOR TERASENS SOFTWARE IMPORTANT-READ CAREFULLY: By opening the sealed packet(s) OR exercising your rights to make and use copies of the SOFTWARE (as may be provided for below), you agree to be bound by terms of this TERASENS License Agreement. If you do not agree to the terms of this Agreement, promptly return this package to the place from which you obtained it for a full refund. For the limited warranty pertaining to your jurisdiction, please refer to the section LIMITED WARRANTY. TERASENS SOFTWARE LICENSE 1. GRANT OF LICENSE. TERASENS grants you the right to use the enclosed TERASENS software product, which includes "online" or electronic documents (the "SOFTWARE"), in the manner provided below. You may install a copy of the SOFTWARE on a single machine only. 2. UPGRADES. If the SOFTWARE is an upgrade, whether from TERASENS or another supplier, you may use or transfer the SOFTWARE only in conjunction with the upgraded product. If the SOFTWARE is an upgrade from a TERASENS product, you may now use that upgraded product only in accordance with this License. 3. COPYRIGHT. The SOFTWARE (including any images, "applets," photographs, animations, video, audio, music, and text incorporated into the SOFTWARE) is owned by TERASENS or its suppliers and is protected by German copyright laws and international treaty provisions. Therefore, you must treat the SOFTWARE like any other copyrighted material (e.g., a book or musical recording) except that you may either (a) make one copy of the SOFTWARE solely for backup or archival purposes, or (b) transfer the SOFTWARE to a single hard disk provided you keep the original solely for backup or archival purposes. You may not copy the printed materials accompanying the SOFTWARE. 4. OTHER RESTRICTIONS. You may not rent or lease the SOFTWARE, but you may transfer the SOFTWARE and user documentation on a permanent basis provided you retain no copies and the recipient agrees to the terms this Agreement. You may not reverse engineer, decompile, or disassemble the SOFTWARE except to the extent such foregoing restriction is expressly prohibited by applicable law. LIMITED WARRANTY 1. LIMITED WARRANTY. TERASENS warrants that (a) the SOFTWARE PRODUCT will perform substantially in accordance with the accompanying written materials for a period of ninety (90) days from the date of receipt, and (b) any hardware accompanying the SOFTWARE PRODUCT will be free from defects in materials and workmanship under normal use and service for a period of half (1/2) a year from the date of receipt. Some states and jurisdictions do not allow limitations on duration of an implied warranty, so the above limitation may not apply to you. To the extent allowed by applicable law, implied warranties on the SOFTWARE PRODUCT and hardware, if any, are limited to ninety (90) days and half a year, respectively. 2. CUSTOMER REMEDIES. TERASENS's and its suppliers' entire liability and your exclusive remedy shall be, at TERASENS 's option, either (a) return of the price paid, or (b) repair or replacement of the SOFTWARE PRODUCT or hardware that does not meet TERASENS 's Limited Warranty and which is returned to TERASENS with a copy of your receipt. This Limited Warranty is void if failure of the SOFTWARE PRODUCT or hardware has resulted from accident, abuse, or misapplication. Any replacement SOFTWARE PRODUCT or hardware will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer. Outside Germany, neither these remedies nor any product support services offered by TERASENS are available without proof of purchase from an authorized international source. 3. NO OTHER WARRANTIES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TERASENS AND ITS SUPPLIERS DISCLAIM ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH REGARD TO THE SOFTWARE PRODUCT, AND ANY ACCOMPANYING HARDWARE. 4. NO LIABILITY FOR CONSEQUENTIAL DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TERASENS OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SOFTWARE PRODUCT, EVEN IF TERASENS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY CASE, TERASENSs ENTIRE LIABILITY UNDER ANY PROVISIONS OF THIS AGREEMENT SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE PRODUCT.