全面客戶支援可讓您提高客戶支援的品質 基礎搜尋引擎技術使您的支援人員能夠快速確定客戶遇到的正確問題並提供解決方案 它使新員工能夠立即提高工作效率，而無需昂貴的投資來學習所有已知的支持問題 它使您能夠追蹤產品的問題區域，以便查看下一個版本中需要改進的區域 為什麼選擇全能客戶支援？ 全能客戶支援使您能夠創建所有客戶支援問題的可搜尋知識庫。隨著問題數量的增加，就越難從成百上千的其他問題中找到合適的問題。對問題的線性搜索不起作用。您想要找到最相關的問題，因此需要相應地對結果進行排名。這是 Omni 客戶支援所做的，因為它構建於搜尋引擎。
版本歷史記錄
- 版本 1.0 發佈於 2007-11-27
軟體細節
- 軟體分類： 業務 > 其他
- 發佈者： omni-customer-support
- 軟體性質： 免費試用
- 價格： $69.00
- 版本： 1.0
- 作業系統： windows
終端使用者許可協定
This license is a legal document designed to protect your rights and the rights of the developer of Omni Customer Support, Manzanita Tech. Please read it carefully. Installation and use of Omni Customer Support constitutes acceptance of the terms of this license. If you do not accept the terms of this license, promptly uninstall Omni Customer Support. You are licensed to use this Product on the following terms and conditions: LICENSE - The licensee is defined as the individual or company utilizing the Software Product. Manzanita Tech hereby grants the licensee a nonexclusive license authorizing the licensee to use the enclosed Product. A License entitles EITHER one individual to make use of the software on as many computers as they require OR all the users of one computer to make user of the software. For example if four users share a computer at a help desk and all intend to use the software, then at least one license is required. If there are the software is installed on two computers at the help desk for use by the four people, then at least two licenses are required. Please contact Manzanita Tech if you require additional licenses. YOU MAY NOT: Distribute, rent, sub-license or otherwise make available to others the software, registration keys, or documentation or copies thereof, except as expressly permitted in this License without prior written consent from Manzanita Tech. In the case of an authorized transfer, the transferee must agree to be bound by the terms and conditions of this License Agreement. RESTRICTIONS: - You may use this Product in your business as long as: The software serial number and user must be registered with Manzanita Tech in order to receive support or distribution rights. You may not modify, de-compile, disassemble, reverse engineer or translate the software. TERM - You may terminate your License and this Agreement at anytime by destroying all copies of the Product and Product Documentation. They will also terminate automatically if you fail to comply with any term or condition in this Agreement. MONEY-BACK GUARANTEE - Manzanita Tech guarantees that for the period of thirty (30) days from the purchase of a License of the software, that the Customer shall, upon request, be refunded their actual purchase price within a reasonable period of time. The Customer acknowledges that receipt of a refund constitutes a termination of their License to use the software. LIMITED WARRANTY - This software and documentation are sold "as is" without any warranty as to their performance, merchantability or fitness for any particular purpose. The licensee assumes the entire risk as to the quality and performance of the software. In no event shall Manzanita Tech or anyone else who has been involved in the creation, development, production, or delivery of this software be liable for any direct, incidental or consequential damages, such as, but not limited to, loss of anticipated profits, benefits, use, or data resulting from the use of this software, or arising out of any breach of warranty.