語音 IVR Studio 旨在透過簡化業務整合和增加靈活性,為任何組織提供高品質的呼叫者體驗。IVR Studio 可確保與您的呼叫者進行專業和互動的溝通,並更快地解決問題。基於互聯網標準,Voicent IVR Studio 是開放且可擴展的,它允許客戶與現有網站集成並整合自定義開發的 Java 類,使獨立開發人員能夠擴展 Voicent IVR 解決方案以滿足獨特的客戶業務需求。語音 IVR 解決方案提供點擊式呼叫流設計、易於安裝和更低的擁有成本。適用於您的業務或組織的理想入站 IVR 解決方案。自助服務:允許調用者簡單輕鬆地、在幾秒鐘內獲得標準查詢的應答,而無需代理。聯繫正確的座席:自動從您的呼叫者那裡捕獲相關信息,並引導他們到相應的座席來處理他們的呼叫。24/7 客戶服務:使您的客戶能夠獲得他們需要的資訊。他們需要這些資訊。您的語音 IVR 應用程式即使在您沒有工作,或者它可以轉接到您的手機。入站IVR解決方案關鍵功能。1. 點擊呼叫流設計 2.部署在任何 PC3 上。轉接呼叫到任何電話,如您的手機 4。互動式觸控音回應 5.語音命令回應 6。自動將文字轉換為語音 7。輕鬆與您的網站集成 8。(開發人員功能)通過 JAVA 9 與任何程式集成。支援單電話線或多條電話線 10。用於在手機上播放任何文本的自然文本到語音訊息引擎 11。(需要語音電話根據呼叫者 ID 使用不同的 IVR 應用程式接聽呼叫。
版本歷史記錄
- 版本 9.0.5 發佈於 2013-10-23
主要版本
軟體細節
- 軟體分類: 通信 > 電話
- 發佈者: Voicent Communications, Inc
- 軟體性質: 免費
- 價格: N/A
- 版本: 9.0.5
- 作業系統: windows
終端使用者許可協定
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