基於團隊的客戶電子郵件應答系統，可縮短回應時間/跟蹤。使用現有軟體工具（如Outlook Express）使員工能夠更高效地回應客戶電子郵件。 MiraMail 功能包括線程化、分組、共用訪問和安全，可説明自動執行與客戶進行通信的過程，客戶仍可以通過最易於理解和高效的電子郵件方式與您通信。 可配置的自動回復可確保您的客戶始終得到及時回應，讓他們知道您關心您。 MiraMail 易於學習，因此您的銷售和支援人員使用他們喜愛的新聞用戶端（如 Outlook Express、重力或 X-News）來回應客戶電子郵件。沒有新的軟體可以學習，因此您將跟上 MiraMail 的速度，並立即提高工作效率。 消息被線程化並分配一個唯一的 ID 代碼，以便對客戶電子郵件的所有回應以及客戶在同一事件上發送的任何後續電子郵件都將包含在同一線程中。可以對郵件進行分組，以將消息保留到不同區域的單獨主題（即產品支持和銷售）上。根據消息的內容，可以將傳入郵件篩選為組。 通過共享訪問，經理可以監控您公司銷售和支援人員的回應，並一目了然地查看已回答的內容，並能夠查看內容。 經驗較少的工作人員有機會從其他人的反應中吸取教訓。 安全訪問由使用者名和密碼控制，因此銷售和支援人員只能訪問他們允許的組，並且公司外部沒有人可以進入。 發布到 MiraMail 群組的內部通訊訊息可以有選擇地透過電子郵件發送回客戶。 例如，在實際將最終回應發送到客戶之前，可以在內部向組發送請求註釋的草稿回應
版本歷史記錄
- 版本 1.04 發佈於 2001-11-06
軟體細節
- 軟體分類： 網路與互聯網 > 其他
- 發佈者： Nevrona Designs
- 軟體性質： 免費試用
- 價格： N/A
- 版本： 1.04
- 作業系統： windows
終端使用者許可協定
MiraMail Server Software Herinafter referred to as 'Software' Single Server License Software Agreement This is a legal Agreement between you, as the end user, and Nevrona Designs. By opening the enclosed sealed disk package, or by using the disk, or by downloading & installing the Software, you are agreeing to be bound by the terms of this Agreement. If you do not agree with the terms of this Agreement, promptly return the unopened disk package and accompanying items, (including written materials), to the place you obtained them for a full refund, and/or erase all downloaded Software and call Nevrona Customer Support for a copy of an affidavit to be signed by you to obtain a refund. 1. Grant of License - Nevrona Designs grants to you the right to use one copy of the enclosed/attached Nevrona Designs program, MiraMail (the Software), on a single terminal connected to a single computer (i.e. CPU). You may make one copy of the Software for back-up purposes for use on your own computer. You must reproduce and include the copyright notice on the back-up copy. You may not network the Software or use it on more than a single computer or computer terminal at any time, unless a copy is purchased for each computer or terminal on the network that will use the Software. You may transfer this Software from one computer to another, provided that the Software is used on only one computer at a time. You may not rent or lease the Software, but you may transfer the Software and accompanying written material and this license to another person on a permanent basis provided you retain no copies and the other person agrees to accept the terms and conditions of this Agreement. THIS SOFTWARE MAY NOT BE DISTRIBUTED, IN MODIFIED OR UNMODIFIED FORM, AS PART OF ANY APPLICATION PROGRAM OR OTHER SOFTWARE THAT IS A LIBRARY-TYPE PRODUCT, DEVELOPMENT TOOL OR OPERATING SYSTEM, OR THAT MAY BE COMPETITIVE WITH, OR USED IN LIEU OF, THE PROGRAM PRODUCT, WITHOUT THE EXPRESS WRITTEN PERMISSION OF NEVRONA DESIGNS. This license does include the right to distribute applications using the Software provided the above requirements are met. 2. Term - This Agreement is effective until you terminate it by destroying the Software, together with all copies. It will also terminate if you fail to follow this agreement. You agree upon termination to destroy the Software, together with all copies thereof. 3. Copyright - The software is owned by Nevrona Designs and is protected by United States laws and international treaty provisions. Therefore, you must treat the Software like any other copyrighted material (e.g. a book or musical recording) EXCEPT that you may either (a) make one copy of the Software solely for back-up or archival purposes, or (b) transfer the Software to a single hard disk provided you keep the original solely for back-up or archival purposes. You may not copy the written materials accompanying the Software. Limited Warranty 1. Limited Warranty - Nevrona Designs warrants that the disks on which the Software is furnished to be free from defects in material and workmanship, under normal use, for a period of 90 days after the date of the original purchase. If, during this 90-day period, a defect in the disk should occur, the disk may be returned with proof of purchase to Nevrona Designs, which will replace the disk without charge. Nevrona Designs warrants that the Software will perform substantially in accordance with the accompanying written materials. Nevrona Designs does not warrant that the functions contained in the Software will meet your requirements, or any operation of the Software will be uninterrupted or error-free. However, Nevrona Designs will, after being notified of significant errors during the 90-day period, correct demonstrable and significant Software or documentation errors within a reasonable period of time, or refund all or a fair portion of the price you have paid for the Software at Nevrona Designs' option. 2. Disclaimer of Warranties - Nevrona Designs disclaims all other warranties, either expressed or implied, including but not limited to implied warranties of merchantability of fitness from particular purpose, with respect to the Software and accompanying written materials. This limited warranty gives you specific legal rights, you may have others, varying from state to state. Nevrona Designs will have no consequential damages. In no event, shall Nevrona Designs or its suppliers be liable for damages whatsoever, (including without limitation, damages for loss of business profits, business interruption, loss of business information, or any pecuniary loss), arising out of the use or the inability to this Nevrona Designs product, even if Nevrona Designs has been advised of the possibility of such damages. Some states do not allow the exclusion of limitation of liability for consequential or incidental damages, and this limitation may not apply to you. 3. Sole Remedy - Nevrona Designs' entire liability in your inclusive remedy shall be, at Nevrona Designs' option, either: (1) The return of the purchase price (if any) paid; or (2) Repair or replacement of the Software that does not meet Nevrona Designs' limited warranty, which is returned to Nevrona Designs with a copy of your receipt. 4. Governing Law - This Agreement will be construed and governed in accordance with laws of the State of Arizona. 5. U.S. Government Restricted Rights - This Software and documentation are provided with restrictive rights. Use, duplication or disclosure by the Government is subject to restrictions set forth in Section c(1)(ii) of the Rights and Technical Data in Computer Software clause at 52.227-7013.